Quantum Bridge
Support

Help when you need it.

Setup, alerts, EA configuration, or account issues — start with the docs, or open a live conversation from your dashboard.

Open support chat Read the documentation

Documentation

Step-by-step guides for webhooks, EA install, alert helpers, injector, and connections.

Browse guides →

Live chat

For account, runtime, or delivery issues. Sign in and message from the dashboard support room.

Open chat →

Guided setup

Complex Pine scripts can be reviewed with support for accurate helper wiring when you want zero guesswork.

Request via chat →

Common topics

Quick start — account, key, webhook Install and configure the EA Alert helpers — m, m2, trail, partial Strategy injector API keys and connections Troubleshooting

Before you message

Having these details ready shortens the loop — especially for delivery or fill issues.

  • Account email
  • API key (last four characters only)
  • Symbol and broker / terminal type (MT4 or MT5)
  • Alert payload or a short screenshot of the signal log

What to expect

Documentation is always available. Live chat is for signed-in accounts and is best for runtime, account, or one-off setup questions. Complex scripts can be reviewed through the same channel when you want guided wiring.

No public ticket queue — conversation stays inside your dashboard.

Docs first · chat when stuck. If the issue is configuration, the documentation usually has the step. If the issue is live behaviour, open support chat from the dashboard.