Terms of Service

1. About Quantum Bridge

Quantum Bridge is a software and integration platform designed to help users connect their own TradingView alerts and trading instructions with their own MetaTrader 4 (MT4) and MetaTrader 5 (MT5) environments.

The service may include:

• TradingView alert injection and configuration tools
• Automated routing of user-configured trading instructions
• Support for market, stop, limit, stop-limit orders and instant execution where supported by the user’s trading environment
• Initial stop-loss and take-profit instructions
• Trailing stop-loss and take-profit instructions
• Position closing, closing all positions, and partial position closing
• Adding to existing positions
• Account/API connections and dashboard-based account management
• Hosted VPS environments for running users’ MT4/MT5 software and Expert Advisors
• Dashboard support and technical assistance
• Other software functionality made available through the platform

2. No financial advice

Quantum Bridge does not provide investment advice, financial advice, trading recommendations, signals, forecasts, guaranteed strategies, guaranteed returns, or recommendations regarding whether a user should buy, sell, hold, or otherwise trade any financial instrument.

Users are solely responsible for their trading strategies; TradingView scripts and alerts; trading instructions; broker selection; MetaTrader accounts; Expert Advisors; risk management; positions and orders; and all trading decisions made through their own configuration.

Quantum Bridge does not determine what a user should trade.

3. No custody of funds

Quantum Bridge does not hold, receive, control, manage, invest, transfer, or custody users’ trading funds.

Users’ funds remain with the user’s chosen broker or financial service provider. Quantum Bridge does not accept deposits for trading, maintain trading balances, or operate customer trading accounts.

Subscription payments for Quantum Bridge are payments for access to software and related services and are separate from any funds held by a user’s broker.

4. User-controlled trading

Quantum Bridge processes instructions generated or configured by the user. Automated trading involves risks. Outcomes depend on factors outside Quantum Bridge’s control, including broker availability, market conditions, liquidity, spreads, slippage, execution speed, broker rules, MetaTrader and TradingView availability, internet connectivity, VPS availability, Expert Advisor behaviour, user configuration, third-party APIs, exchange conditions, and technical failures.

Quantum Bridge does not guarantee that any instruction will result in a successful trade, a particular execution price, or a particular financial outcome.

5. User accounts

Users must provide accurate information when creating an account and are responsible for maintaining the security of their credentials. Users must not knowingly allow unauthorised persons to access their account.

Users are responsible for activity performed through their account. If an account may have been compromised, the user should immediately use the support facilities within the Quantum Bridge dashboard.

6. API and account connections

Quantum Bridge allows users to connect supported accounts and services to their dashboard. The number of connections available depends on the selected subscription plan.

Users must only connect accounts and services they are authorised to use, and must not provide credentials belonging to another person without appropriate authorisation.

7. VPS service

Certain subscription plans may include access to a hosted VPS environment — an online, continuously available computer environment intended to allow users to run their own MT4/MT5 platforms and Expert Advisors.

The VPS does not constitute a brokerage account or financial service. Users remain responsible for the software, Expert Advisors, trading configurations and accounts they operate within their VPS environment.

Broker credentials used within a user’s hosted MT4/MT5 environment remain within that hosted environment and are not intentionally collected by Quantum Bridge as part of ordinary account management.

VPS availability may be affected by maintenance, infrastructure failures, network problems, third-party infrastructure providers, or other circumstances outside Quantum Bridge’s reasonable control.

8. Alert injector

Quantum Bridge may provide tools that assist users in injecting or configuring alerts within TradingView scripts. The user remains responsible for the scripts and alerts they create or modify.

The injector is a software automation and configuration tool and does not guarantee that a particular script, alert, message or trading instruction will operate correctly in every configuration.

For the purpose of improving compatibility and functionality, Quantum Bridge may retain limited information relating to unusual, problematic, complex, or failed scripts or script structures where reasonably necessary to diagnose issues and improve the injector. This is not used to provide investment advice or to make trading decisions on behalf of users.

9. Third-party services

Quantum Bridge may interact with third-party services including TradingView, MetaTrader, brokers, hosting providers, payment providers, APIs and other external platforms.

Quantum Bridge does not control third-party services. A third party may change, suspend, restrict, discontinue or modify its services without notice. Quantum Bridge is not responsible for failures caused solely by third-party services. Users remain subject to the terms and policies of the third-party services they use.

10. Subscription plans

Quantum Bridge currently offers the following subscription plans:

Annual billing is available at a 20% discount compared with the equivalent monthly subscription cost. Features and usage limits are determined by the selected plan and may include different connection limits, platform functionality and VPS availability.

11. Billing and renewal

Paid subscriptions are billed according to the billing period selected during checkout. Unless cancelled, a recurring subscription may automatically renew at the end of its billing period.

Cancelling a subscription prevents future renewal. Cancellation does not automatically create a refund for the current billing period. Users retain access to paid features until the end of the period for which they have already paid, subject to these Terms and any suspension or termination permitted under these Terms.

12. Cancellation

Users may cancel their subscription at any time through the available account or subscription management functionality.

Cancellation stops the next scheduled renewal. Cancellation does not reverse a completed payment or create a refund for unused time in the current subscription period.

13. Refund policy

Payments for Quantum Bridge subscriptions are non-refundable. Once a subscription payment has been successfully processed, Quantum Bridge does not provide refunds for unused subscription time, partially used periods, failure to use the service, unused features, cancellation after payment, changes of mind, trading losses, unsuccessful trading results, or failure to configure the service correctly.

Where a payment is duplicated due to a genuine technical billing error, Quantum Bridge may investigate and correct the duplicate charge where appropriate. Payment disputes should first be raised through Quantum Bridge’s dashboard support system.

See also the full Refund & Cancellation Policy below.

14. Acceptable use

Users must not use Quantum Bridge to:

• Conduct unlawful activity
• Attack, overload or interfere with Quantum Bridge infrastructure
• Attempt to gain unauthorised access to Quantum Bridge systems
• Bypass subscription restrictions or usage limits
• Share paid accounts with unauthorised users
• Share API credentials in a manner that compromises the service
• Circumvent authentication or security systems
• Reverse engineer, decompile, disassemble or attempt to reproduce proprietary Quantum Bridge software
• Copy or reproduce proprietary functionality for competing purposes
• Exploit vulnerabilities or introduce malicious software
• Interfere with another user’s access to the service
• Use the service to commit fraud or impersonate another person or entity
• Use the service in violation of applicable laws or third-party platform rules
• Otherwise abuse the Quantum Bridge platform

15. Account sharing and circumvention

Subscription accounts are intended for the user and organisation for which they were purchased. Users must not deliberately circumvent plan restrictions by sharing accounts, credentials, API access, connection capacity or other access mechanisms with unauthorised users.

Attempts to bypass subscription limitations may result in immediate suspension or termination without refund.

16. Security and abuse

Quantum Bridge takes attempts to compromise or abuse its systems seriously. We reserve the right to suspend or terminate accounts immediately where we reasonably believe an account is involved in fraud, illegal activity, malicious activity, attacks against infrastructure, unauthorised access attempts, subscription abuse, credential sharing, circumvention of technical restrictions, reverse engineering or unauthorised copying, exploitation of vulnerabilities, or activity that presents a significant security risk.

Where appropriate, information relating to serious unlawful activity may be provided to relevant authorities or affected third parties. Suspension or termination under this section does not create an entitlement to a refund.

17. Intellectual property

Quantum Bridge and its software, branding, interface designs, documentation, source code, systems, graphics, features and underlying technology are owned by or licensed to Quantum Bridge Galaxy.

Users receive a limited, non-exclusive, non-transferable right to use the service during an active subscription or while the relevant functionality is made available. Users do not receive ownership of Quantum Bridge software or source code.

No part of the platform may be copied, reproduced, resold, redistributed, reverse engineered or commercially exploited without written permission.

18. User content

Users retain ownership of content, scripts, strategies and other materials that they independently create and submit to Quantum Bridge, subject to any rights necessary for Quantum Bridge to operate the service.

By submitting content, the user grants Quantum Bridge permission to process that content to the extent reasonably necessary to provide, maintain, troubleshoot and improve the service — including processing unusual or problematic injector scripts where reasonably necessary to improve compatibility and functionality.

19. Availability

Quantum Bridge aims to provide a reliable service but does not guarantee uninterrupted or error-free availability. The service may occasionally be unavailable because of scheduled or emergency maintenance, infrastructure or network problems, third-party service failures, software updates, security events, broker or platform outages, TradingView or MetaTrader-related issues, VPS infrastructure issues, or circumstances outside Quantum Bridge’s reasonable control.

20. Trading and technical risk

Automated trading technology can fail. Users acknowledge that software may experience errors, delays, outages, incorrect configuration, rejected, duplicate or missing instructions, connectivity failures or other unexpected behaviour.

Users should not rely on Quantum Bridge as the sole safeguard for their trading account. Users remain responsible for monitoring their trading systems and maintaining appropriate risk controls. Quantum Bridge does not guarantee profitable trading or protection from trading losses.

21. Disclaimer of warranties

Quantum Bridge is provided on an “as available” basis. To the extent permitted by applicable law, Quantum Bridge does not warrant that the service will always be available; will always operate without interruption; that every alert or instruction will be successfully processed; that every broker or MetaTrader environment will behave identically; that the service will be compatible with every third-party configuration; that the service will be free of errors; that the service will meet every individual requirement; or that use of the service will result in any particular trading or financial outcome.

22. Limitation of liability

To the maximum extent permitted by applicable law, Quantum Bridge Galaxy will not be liable for indirect, incidental, special, consequential or punitive losses arising from the use of, or inability to use, Quantum Bridge.

This includes, without limitation, trading losses; lost profits; missed opportunities; loss caused by broker execution; market losses; slippage; rejected or delayed orders; failed alerts; third-party outages; VPS interruptions; connectivity problems; software configuration errors; or loss arising from the user’s own trading strategy.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

23. Indemnification

Users agree to indemnify and hold Quantum Bridge Galaxy harmless, to the extent permitted by law, against claims, losses, damages, liabilities and reasonable expenses arising from the user’s misuse of Quantum Bridge; violation of these Terms; violation of third-party rights; unlawful activity; unauthorised use of connected accounts; content submitted by the user; or activity performed through the user’s account.

24. Changes to the service

Quantum Bridge may modify, improve, replace, restrict or discontinue features of the service. Where a material change substantially affects an existing paid service, Quantum Bridge may provide reasonable notice where appropriate.

Continued use of the service following changes to these Terms constitutes acceptance of the updated Terms.

25. Changes to these Terms

Quantum Bridge may update these Terms from time to time. The latest version will be made available through the Quantum Bridge website. The updated Terms become effective when published unless a later effective date is stated.

26. Termination

Users may stop using Quantum Bridge at any time. Quantum Bridge may suspend or terminate access where permitted under these Terms, including for security violations, abuse, unlawful activity, payment issues or material breaches of these Terms.

Termination does not remove obligations that by their nature continue after termination, including provisions relating to intellectual property, liability, indemnification and disputes.

27. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary, while the remaining provisions will continue in effect.

28. Entire agreement

These Terms, together with the Privacy Policy and Refund & Cancellation Policy, constitute the agreement between the user and Quantum Bridge Galaxy regarding use of Quantum Bridge.

29. Governing law

These Terms are governed by the applicable laws governing Quantum Bridge Galaxy. Any dispute concerning the service will be subject to the jurisdiction of the courts having lawful jurisdiction over Quantum Bridge Galaxy.

30. Contact and support

Quantum Bridge provides customer assistance through the authenticated support system available within the Quantum Bridge dashboard.

Users should use the appropriate support category within the dashboard for technical support, billing matters, account matters, privacy matters or other service-related questions.

1. Subscriptions

Annual billing is available at a 20% discount.

2. Cancellation

Users may cancel their subscription at any time. Cancellation prevents the next recurring renewal. The current subscription remains active until the end of the period already paid for, unless access is suspended or terminated under the Terms of Service.

3. No refunds

No refund is provided for unused time; partial subscription periods; cancellation after payment; unused features; failure to use the service; trading losses; unsuccessful strategies; configuration mistakes; or changes of mind.

4. Billing errors

If a genuine technical billing error results in a duplicate charge, Quantum Bridge may investigate the transaction and correct the duplicate charge where appropriate.

5. Account termination

If an account is suspended or terminated because of fraud, abuse, illegal activity, account sharing, security violations, subscription circumvention, reverse engineering or another material violation of the Terms of Service, the user is not entitled to a refund.

6. Payment disputes

Users should contact Quantum Bridge through the authenticated dashboard support system before initiating a payment dispute where reasonably possible. This allows Quantum Bridge to investigate billing problems and resolve genuine payment errors.

Risk acknowledgement

Quantum Bridge is software designed to automate and connect user-configured trading instructions.

Quantum Bridge does not provide investment advice, financial advice, trading recommendations, signals, guaranteed returns or guaranteed trading results.

The performance of a trading instruction can be affected by market conditions, broker execution, liquidity, spreads, slippage, connectivity, software configuration, TradingView, MetaTrader, Expert Advisors, VPS infrastructure and other technical or external factors.

Quantum Bridge does not control the user’s broker, market, TradingView, MetaTrader or other third-party services. Users are solely responsible for their trading strategies, risk management, configurations, accounts and trading decisions.

Past performance does not guarantee future results. Using Quantum Bridge does not reduce the financial risks associated with trading.

By using Quantum Bridge, the user acknowledges these risks and accepts responsibility for their own trading activity.